Our Manifesto
A manifesto is a clear and public declaration of values, intentions, and beliefs. Ours lays the foundation for everything we build and how we build it.
1.We Play Big
Our goal is not to launch a "nice-to-have" subscription product, but to reform how businesses collect reviews. There should be no more awkward moments asking for reviews. The goal is that employees feel they’re genuinely helping the guest — since the guest might win something big.
With a single transaction, we don’t just collect a review — we also generate a repeat customer and build an email list. One transaction, three wins — without discomfort.
One of our test venues doubled their review count in 3 weeks — without embarrassingly asking guests even once.
Too many amazing small businesses go unnoticed — not because they aren’t great, but because no one knows they exist. We’re changing that.
We’re aiming for 1,000 customers in our first year and 10,000 in three years.
2.Top Technology and Lean Organization
We don’t pile up employees – we automate at every possible level. We use AI and other top-notch technologies. The whole platform was built to always keep customer experience, logic, and business thinking in focus.
3.High Risk, High Reward
As mentioned, we’re not looking for employees – we’re looking for partners. People who are hungry, who want to create something big, but haven’t yet found how or with what. People who are happy to put in time and energy into something with real business potential.
People who accept the risk of failure – but instead of being paralyzed by it, are driven to try again, test another method, take a different approach.
It’s a bonus if you have contacts in hospitality, but for now it’s enough if you’re willing to work hard and/or smart for the goal.
If you’ve been looking for that “one thing” to pour yourself into – this might be it.
And what do you get in return? High reward. Not pennies – you earn up to 50% of all revenue from clients you bring in – for life.
We provide training, peer knowledge-sharing, access to a working product and full tech infrastructure.
We already have partners in Hungary, UK, Indonesia, Singapore, and Switzerland, and more than 40 businesses are actively using the product.
4.Innovation and Adaptation
We don’t sit on decisions for weeks or months.
What works, we double down on. What doesn’t, we drop fast.
Fast decisions. Faster action.
If we make a mistake — no problem. We fix it.
5.Open Communication
We communicate honestly and openly with each other, with maximum respect — and with confrontation, if necessary.
Say what you think, even if you're playing devil’s advocate.
Ask what you don’t know or aren’t sure about — there are no bad questions, only the ones you didn’t ask.
6.Customer-Centered Thinking
Our goal is to provide customers with the best experience and top-tier service.
We aim for solutions and win-win situations.
We communicate transparently with customers — even when it’s uncomfortable.
We prioritize long-term customer satisfaction over short-term interests.
We see customers as partners — equals. We’re neither above them nor below. And because this is what we give, we expect the same in return.
We commit to a 24-hour response SLA across all active support channels.
7.Simplicity
At every level, we strive for simplicity.
The platform is built so that anyone can create their first QR code — ready to print — in 5 minutes.
The simpler a solution or idea, the better and more valuable it is.
SpiniX uses simple psychology, sales, and gamification techniques to elevate the review collection process to a whole new level.
8.Freedom
We believe everyone can organize and manage their own life, and that we’re most effective when working in our own rhythm — wherever we are in the world.
For those with a high risk, high reward mentality, this freedom doesn’t reduce effectiveness — it multiplies it, and brings long-term satisfaction.
This freedom comes paired with clear scorecards, metrics, and shared accountability.
+1 Bootstrap
We’re building organically, from the ground up, without external funding.
We don’t plan to take on outside capital, because we won’t put ourselves under financial or growth pressure that would compromise our company’s culture, customer-centricity, or core values.
Staying VC-free allows us to move intentionally, serve our customers — not investors, and stay true to the mission, not a growth-at-all-costs narrative.
Meet Our Team
Adam Palicz
"Whenever I travel, I choose the restaurant, café, hotel — even the gym — based on reviews. But honestly, some of the best spots are totally off the radar..."
Siling Gan
"I never book a table without checking reviews first. But last week I found this incredible family restaurant with only 56 reviews – they'd been open for 15 years."
Anita Gál
"A Google Review is an under-the-radar marketing tool. If a guest sees a 4.2-star and a 4.8-star place on the map, they'll almost always choose the 4.8. It's simple psychology: if that many people were satisfied, chances are I will be too."
Greig Stephen Fitzell
"In South Africa's SMB market, many businesses operate far below their potential and lack the big marketing budgets to boost revenue. SpiniX offers an affordable, effective way to increase visibility, attract new customers, and keep them coming back."
Karan Sehgal
"In the UK, great spots can get buried under noise. When a guest's voice becomes visible proof, discovery and repeat visits follow. SpiniX makes that simple: one scan, one game, one more reason to come back."
Joyce Kau
"A review is the customer's way of leaving a 'receipt of trust,' helping others decide with confidence. It's not just feedback, but a shared experience that guides the next customer on their journey."
Shehnaaz Mohamed Zainudin
"In Malaysia, local businesses often compete with big chains. Reviews collected through a playful experience give them the edge to stand out, attract new guests, and grow with confidence."
🚀 Ready to play big with us?
Become a partner because the time is now! Join the movement that's turning invisible businesses into local legends.
You're not just signing up to a tool. You're joining a team that believes local businesses deserve the spotlight – and we’re building it together.