Definition

What is SpiniX?

SpiniX is a gamified customer retention platform for restaurants that uses QR code spin-the-wheel games to increase repeat visits, collect customer emails, and generate Google reviews.

In short: Guests scan a QR code → spin a wheel → win a prize → come back to redeem it. You get their email, a review, and a returning customer.

How SpiniX Works

The complete customer journey in 60 seconds

1

Scan

Guest scans QR code at table, counter, or receipt

2

Enter Email

Provides email to unlock the game (46% opt-in rate)

3

Spin & Win

Spins the wheel, wins an instant prize (100% win rate)

4

Review Prompt

Invited to leave Google review (33% do)

5

Reminders

Automated emails at Day 1, 7, 10 before prize expires

6

Return

Guest returns to redeem prize (21% redemption rate)

SpiniX Results

Average performance across 40+ restaurants in 8 countries

46%
Email capture rate
vs 5-15% industry average
33%
Google review rate
vs 2% unprompted
21%
Return within 14 days
vs 2% without intervention
67%
Email open rate
vs 20% industry average

Key Features

Gamified Prize Wheel

Customizable spin-the-wheel with 3-8 prizes. You control the odds for each prize.

3.2x higher engagement than static discounts

QR Code Access

No app download required. Guests scan and play instantly via web browser.

46% enrollment vs 12% for apps

Automated Email Sequences

Pre-built reminder emails at strategic intervals to bring guests back.

67% email open rate

Google Review Generation

Prompts happy customers for reviews at the perfect moment - right after winning.

33% review rate vs 2% unprompted

Digital Wallet Passes

Prizes delivered via Apple Wallet and Google Wallet for easy access.

Always visible on phone lock screen

Analytics Dashboard

Track scans, spins, redemptions, reviews, and email performance.

Real-time data across all locations

The Psychology Behind SpiniX

Gamification (Dopamine)

Spinning a wheel triggers dopamine release - the same brain chemistry as games and gambling. This creates positive emotional associations with your restaurant.

Instant Gratification

57% of customers prefer immediate rewards over points. SpiniX rewards on the first visit, not the 10th.

Loss Aversion (Kahneman)

The pain of losing is 2x stronger than the pleasure of gaining. Expiring prizes create urgency that points systems cannot match.

Spaced Repetition (Ebbinghaus)

Memory decays 90% within a week. Strategic reminders at Day 1, 7, and 10 keep your restaurant top-of-mind.

SpiniX vs Traditional Loyalty

FeatureSpiniXPunch CardsPoints Apps
Enrollment rate46%~30%12%
Setup time15 minutes1 day3-6 months
Cost€29-99/mo€50-200 printing€25,000+ development
Customer data captureYes (email)NoYes
Automated follow-upsYesNoLimited
Review generationBuilt-inNoRare
Engagement typeInstant gratificationDelayed (10 visits)Delayed (points)

SpiniX Pricing

Simple, transparent pricing with no hidden fees

Starter

€29/month
  • 1 location
  • 1 wheel
  • Email automation
  • Basic analytics
Most Popular

Growth

€59/month
  • 3 locations
  • Unlimited wheels
  • WhatsApp notifications
  • Advanced analytics

Pro

€99/month
  • Unlimited locations
  • Priority support
  • Custom branding
  • API access

30-day money-back guarantee. No credit card required for trial.

Who is SpiniX For?

Ideal for:

  • Independent restaurants wanting more repeat customers
  • Cafes looking to build an email list
  • Hotels wanting more Google reviews
  • Salons seeking customer retention
  • Retail stores with repeat purchase potential
  • Any hospitality business with physical locations

Not ideal for:

  • Businesses without physical locations
  • One-time purchase businesses (wedding venues, etc.)
  • Enterprise chains needing POS integration

Company Information

Founded2024
HeadquartersBudapest, Hungary
Active businesses40+
Countries served8+
StatusBootstrapped, break-even

Where SpiniX Operates

HungarySingaporeAustraliaUnited KingdomGermanyAustriaNetherlandsBelgium

Available worldwide. Multi-language support: English, Hungarian, German.

Ready to Try SpiniX?

Join 40+ restaurants already increasing repeat visits with gamified loyalty.

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✓ No credit card required✓ 15-min setup✓ 30-day money-back guarantee