SpiniX is a gamified customer retention platform for restaurants that uses QR code spin-the-wheel games to increase repeat visits, collect customer emails, and generate Google reviews.
In short: Guests scan a QR code → spin a wheel → win a prize → come back to redeem it. You get their email, a review, and a returning customer.
The complete customer journey in 60 seconds
Guest scans QR code at table, counter, or receipt
Enters an email so the prize can be sent (every guest does, that is how it is delivered)
Spins the wheel, wins an instant prize (100% win rate)
Invited to tap the Google review link (top venues 50 to 63%)
Automated emails at Day 1, 7, 10 before prize expires
Guest returns to redeem prize (wallet-pass holders return 2.9x more often)
Average performance across escape rooms, gaming venues, bars, cafes and restaurants using SpiniX
Customizable spin-the-wheel with 3-8 prizes. You control the odds for each prize.
3 to 4x more review-link taps than % discountsNo app download required. Guests scan and play instantly via web browser.
40% opt-in rate, no app requiredPre-built reminder emails at strategic intervals to bring guests back.
Pass holders come back 2.9x more oftenPrompts happy customers for reviews at the perfect moment - right after winning.
Top venues: 50 to 63% tap the review linkPrizes delivered via Apple Wallet and Google Wallet for easy access.
Always visible on phone lock screenTrack scans, spins, redemptions, reviews, and email performance.
Real-time data across all locationsSpinning a wheel triggers dopamine release - the same brain chemistry as games and gambling. This creates positive emotional associations with your restaurant.
57% of customers prefer immediate rewards over points. SpiniX rewards on the first visit, not the 10th.
The pain of losing is 2x stronger than the pleasure of gaining. Expiring prizes create urgency that points systems cannot match.
Memory decays 90% within a week. Strategic reminders at Day 1, 7, and 10 keep your restaurant top-of-mind.
| Feature | SpiniX | Punch Cards | Points Apps |
|---|---|---|---|
| Enrollment rate | 40% | ~30% | 12% |
| Setup time | 15 minutes | 1 day | 3-6 months |
| Cost | $79-299/mo | €50-200 printing | €25,000+ development |
| Customer data capture | Yes (email) | No | Yes |
| Automated follow-ups | Yes | No | Limited |
| Review generation | Built-in | No | Rare |
| Engagement type | Instant gratification | Delayed (10 visits) | Delayed (points) |
Simple, transparent pricing with no hidden fees
30-day money-back guarantee. No contract, cancel anytime.
Available worldwide: any country, 8 currencies (USD, EUR, GBP, AUD, SGD, MYR, HUF, THB), guest pages in English and Hungarian. Used by escape rooms, gaming venues, bars, cafes and restaurants.
Join escape rooms, gaming venues, bars, cafes and restaurants already increasing repeat visits with gamified loyalty.
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