Early access

Your reviews are costing you customers

88% of guests read reviews before choosing a restaurant. Every unanswered negative review drives them to your competitor. Review Manager responds for you, in your voice, within the hour.

From the makers of SpiniX, trusted by 70+ restaurants across 8 countries

< 1 hour
Response time to every review
6+ hours
Saved per month
2 languages
Hungarian, English, German
58%
Reviews answered

Sound familiar?

You see a 1-star review on Monday but don't get around to responding until Thursday

You spend 20 minutes crafting each response, trying to sound professional but human

A fake review tanks your rating and you have no idea how to fight it

Your competitor responds to every review within hours. You haven't replied to last week's yet.

Before vs. after Review Manager

Without Review Manager

  • Reviews pile up unanswered for days
  • 20+ minutes to write each response
  • Fake reviews stay up, dragging your rating down
  • No idea what guests consistently complain about
  • No system, just guilt and good intentions

With Review Manager

  • Every review gets a response within the hour
  • One tap to approve an AI-drafted reply
  • Fake reviews flagged automatically with appeal drafts ready
  • Monthly report tells you exactly what to fix and what to double down on
  • Fully automated. You just approve.

Already behind on reviews?

Most restaurants have months of unanswered reviews piling up. The longer they sit, the worse they look to new guests searching for a place to eat.

Your rating looks worse than it is

Unanswered negative reviews signal to Google and guests that you don't care. Responding can shift perception without changing a single star.

Negative reviews do the most damage unanswered

A 1-star review with no response tells every future guest the problem was never addressed.

Responding to old reviews still works

Google re-indexes review responses. Even replying to a 6-month-old review shows future guests you're paying attention.

Clear it once, then automate

Use backlog cleanup to catch up, then switch to a monthly plan so you never fall behind again.

Clear your review backlog in one go

Tell us how many unanswered reviews you have. We'll draft AI replies in your tone, you approve them one by one, done.

How it works

Step 1

Connect

Link your Google Business Profile in one click. Secure, no password sharing.

Step 2

We monitor

New reviews detected within minutes. Instantly analyzed for sentiment and policy violations.

Step 3

AI drafts a reply

In your language, in your tone. Approve with one tap or let 5-star reviews auto-reply.

Step 4

You get smarter

Monthly reports with real insights. Not charts. Actions you can take this week.

More than replies. Read the pattern in your reviews.

Two ways to understand what your reviews are really telling you — without reading every word. From 127 reviews to 3 things you should actually do differently, in 10 seconds flat.

Ask your reviews anything

Plain English. Specific answers backed by your own data.

Which menu item gets the worst feedback this month?
The scallops. 6 of your 11 three-star reviews this month mention them — 4 say 'cold', 2 say 'overpriced for the portion'. Your 5-star reviews mention the ribeye 14 times and the lamb shoulder 9 times. If you had to swap one plate tonight, it's the scallops.

Other things guests ask it:

  • What's my #1 complaint this month?
  • How has my rating moved in the last 90 days?
  • Which staff member gets named most in 5-star reviews?

See how you stack up locally

We automatically benchmark you against nearby restaurants in your cuisine category. No scraping, no manual setup, no day-one empty state.

Rating
4.3★
4.1★
Reply rate2.3× ahead
72%
31%
Reviews (30d)
42
28
Your placeLocal average

Based on 47 American restaurants within 20km of your location. New to the area? We fall back to a 50km radius, then city, then country — so you always have context.

“You already know your reviews exist. The question is whether you treat them as customer service — or as your best research team.”

What you actually get

10+ hours back every month

Stop crafting responses manually. AI writes them in your style. You just hit approve.

Every review answered, always

No more reviews slipping through the cracks. Positive or negative, every guest feels heard.

Fight unfair reviews

Fake, spam, or competitor reviews? Detected automatically. Appeal draft ready in seconds.

Weekly or monthly digest, to your inbox

Set it and forget it. Get the review rollup plus the local benchmark delta every Monday morning.

Sounds like you, not a robot

Hungarian, English, or German. Casual or professional. The AI adapts to your voice, not the other way around.

Replies land naturally

Built-in delay so responses don't look automated. Your guests will never know.

The team behind Review Manager

70+
Restaurants using SpiniX
8
Countries
33%
Average review conversion rate
46%
Email capture rate
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Free review audit

Search your restaurant and see how many reviews are going unanswered. Takes 30 seconds.

10 seconds, no signup required

Simple pricing

SpiniX subscribers get 20% off all plans

Fixed cost, unlimited reviews

Starter

Perfect for a single location

$49/mo
  • 1 location
  • AI-drafted replies
  • Manual approval
  • Monthly insight report
  • Email support
Most popular

Pro

For restaurants that want it fully automated

$99/mo
  • Up to 3 locations
  • Auto-reply for 4-5★ reviews
  • Fake review detection
  • Appeal drafts
  • Bi-weekly reports
  • Priority support

Enterprise

Multi-location chains

$199/mo
  • Up to 10 locations
  • Everything in Pro
  • Dedicated account manager
  • Custom AI training
  • API access
  • Phone support

Stop losing customers to unanswered reviews

Join the waitlist for early access. First 20 signups get 30% off their first 3 months.